Store Policy

Customer Care

Our business days are Monday - Fridays, excluding Saturdays, Sunday and Public Holiday (Singapore)

1. Order Policy
Once the order has confirmed, order will be processed and shipped within 24-48 business hour.  Processing time will be estimated 24 - 48 hours before shipped. Orders are subjected payment approval.

2. Order Cancellation 
You cannot cancel the order once the payment has been made. Applied to in stock and pre-order items. 


3. In Stock 
We cannot guarantee the stock availability until the checkout and  payment has successful. There may be
exceptional cases that same stock has been ordered at the same time and sold out during checkout process.

In such case, please feel free to contact us and will be handle case by case. 

4. Picture and Colour 
The picture and colour of the stock displayed in the website are as accurate as the actual stock. There may have slight different due to some factors such as your screen resolution, brightness and colour calibration

Privacy & Security

Wawalooks values our customers and visitors to our website and respect your concerns about the privacy of your personal information. Our Privacy and Security Policy is intended to protect your privacy and provide you with a safe and secure while using our website. By using our Websites or providing information to us through our social networks, you consent to the collection and use of your personal information. Our policies may be change over time to o stay abreast of our most current privacy policy practices